Data Protocol

Privacy Policy

Last updated: 11 February 2026

01 Introduction

PulseLeague Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at pulseleague.com ("the Platform"). We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

02 Information We Collect

We collect information you provide directly and information generated through your use of the Platform:

Information You Provide

  • Account information: name, email address, and authentication credentials.
  • Waitlist registration: email address, referral source, and referral code.
  • Contact form submissions: name, email, category, and message content.
  • Payment information: processed securely through our third-party payment provider (we do not store card details).

Automatically Collected Information

  • Usage data: pages visited, features used, and interaction patterns.
  • Device information: browser type, operating system, and screen resolution.
  • Log data: IP address, access times, and referring URLs.
  • Cookies and similar technologies (see Section 07).

03 How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the Platform and its features.
  • To process your account registration and manage your subscription.
  • To communicate with you about updates, features, and promotional offers.
  • To personalise your experience using our AI engine (player recommendations, insights).
  • To detect, prevent, and address fraud, cheating, and security issues.
  • To comply with legal obligations and enforce our Terms of Service.

04 Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

CONTRACTProcessing necessary for the performance of our contract with you (providing the Platform service).
LEGITIMATE INTERESTProcessing necessary for our legitimate interests (fraud prevention, platform improvement, analytics).
CONSENTWhere you have given explicit consent (marketing communications, optional cookies).
LEGAL OBLIGATIONProcessing necessary to comply with applicable laws and regulations.

05 Data Sharing & Third Parties

We do not sell your personal data. We may share your information with:

  • Service providers: Hosting, analytics, payment processing, and email delivery services that help us operate the Platform.
  • Legal authorities: When required by law, court order, or to protect our rights and safety.
  • Business transfers: In connection with a merger, acquisition, or sale of assets.

06 Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Account data is retained for the duration of your account and for up to 12 months after deletion. Waitlist data is retained until the Platform launches and you either convert to a full account or request deletion.

07 Cookies

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how users interact with the Platform. You can control cookie preferences through your browser settings. Essential cookies cannot be disabled as they are necessary for the Platform to function.

08 Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right to AccessRequest a copy of the personal data we hold about you.
Right to RectificationRequest correction of inaccurate or incomplete data.
Right to ErasureRequest deletion of your personal data ("right to be forgotten").
Right to RestrictionRequest restriction of processing in certain circumstances.
Right to PortabilityRequest your data in a structured, machine-readable format.
Right to ObjectionObject to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact us through our contact form or email [email protected]. We will respond within 30 days.

09 International Transfers

Your data may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the Information Commissioner's Office (ICO), to protect your personal data.

10 Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11 Children's Privacy

PulseLeague is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

12 Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Platform or email. The "Last updated" date at the top of this page indicates when the policy was last revised.

13 Contact & Complaints

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us through our contact form or email [email protected]. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Terms of Service
Contact Us
Home

We use cookies to enhance your experience and analyse site traffic. You can accept all cookies, choose essential only, or manage your preferences. See our Privacy Policy for details.

Manage